![]() However, there is no ETA on when it the issue will be resolved. Thankfully, a Microsoft Agent has shed some light on the issue and said they are currently working on a fix for the problem. I hope Microsoft will issue a OneDrive update soon to fix whatever is causing this. The fact that OneDrive can black-screen the entire computer is very problematic. A solution to this from either Apple or Microsoft is needed urgently. Without OneDrive running I don’t have access to many of my files. This problem started to manifest itself starting yesterday or the day before (June 8/9 2022) with the latest update of OneDrive and it is a critical problem In the past few days my Mac has been crashing every half an hour if OneDrive is running. Service:’user/501/.unmanaged.OneDrive File P.805′ Panic(cpu 0 caller 0xfffffe00275bbfec): initproc exited - exit reason namespace 7 subcode 0x1 description: overflow of service activation count during activate. Only when a lot of small files are downloaded. When downloading a large number of files OneDrive, the system hangs and reboots on Mac OS. Here are some reports from macOS 12.4 users for whom the system is rebooting or hanging when downloading files using OneDrive. Some tried reinstalling the app and restarting in Safe Mode but that isn’t helping either. As it turns out, the OneDrive app is causing kernel panics which is in turn leading to random system crashes. Unsurprisingly, OneDrive for business supports several platforms including PC, Android, iOS, and macOS.īut many macOS 12.4 users are now reporting that their system is hanging or rebooting whenever they try to download files on OneDrive for Business. Specially designed with businesses in mind, the solution makes it easy for users to collaborate, share and access files.Īccording to Microsoft, more than 85% of Fortune 500 companies such as Chevron, Nestle, and Goodyear use the solution for everyday operations.Ĭlients also have the option to store their data on-premises or purchase the subscription service from Microsoft. Test again.Similar to OneDrive, Microsoft operates a managed cloud storage service called OneDrive for Business. Does everything look normal? Then restart your Mac normally. Try to disable them to see if that makes any difference. Do you have a VPN service or an anti-virus or virus-cleaner type of app? They may interfere with how apps transfer data and could cause this problem.For example, you can reset OneDrive on your Mac. They may issue an update if many of their users are having a similar problem, or they may suggest some settings you can adjust to keep this problem at a minimum. Contact the app developer for further help.Also, most apps include a Check for Updates option in them, which is usually accessible via the app’s menu. If you downloaded the app from the Internet, go to the developer’s website to update.If you downloaded the app from the App Store, open the App Store app and click on Updates from the left Sidebar.There are two ways to do this, depending on where you installed the app from: Ensure that the problem app (if you identified it by following the steps above) is up to date.Click on the Apple menu (located at the right corner of your screen) and then click on System Preferences. ![]() What can you do to fix the fileproviderd problem If not, then this probably means that your Mac is acting normal and responsive (unless you see another process hogging your Mac’s resources). In Activity Monitor, check to see if fileproviderd is using a lot of resources.Activity Monitor provides real-time CPU status. You can open it by going to the Utilities folder inside the Applications folder. If your Mac is unresponsive, force-quit it by pressing the Option, Command, and Esc (Escape) keys together. Quit the app, e.g., Google Drive, OneDrive, etc.Here is what you can do to find out for sure: If you are, then that app may be the culprit. If you experience your Mac desktop or MacBook running on very high CPU because of the fileproviderd process, check to see if you are using any of the apps above or something similar. Possible candidates for the app causing extended fileproviderd CPU activity include: It appears that cloud-based syncing or storage apps may cause this. What causes excess fileproviderd computer resource usage If you open Activity Monitor and see that a process called fileproviderd is taking up a lot of the CPU, this article explains what you can do to fix it. Fileproviderd is a daemon that controls cloud streaming file functions. Fileproviderd may cause very high CPU usage at very close to 100% or more of CPU. Often a malfunctioning app or process running in the background may cause these issues.
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